One of the common problems customers encounter when using a router is unable to log-in. This article can help you resolve issues when logging-in to your router. First and foremost, you have to connect the router and computer directly using an Ethernet cable, and put an end on one of the router LAN ports, making sure that both ends are secure. As explained in the user manual, check the Internet LED to ensure it is lit and troubleshoot the light status if it is not lit. The ports have LEDs that should be lit on, otherwise, try to move the cable to a different port. The LED on the Ethernet adapter should also be lit. If ever that the Ethernet adapter was not manufactured by Netgear, you need to contact the direct manufacturer.
Check to see if your computer is connected to the router by selecting start, run, and type ping 192.168.1.1 or 192.168.0.1, and your computer is not connected if you see the message “Request timed out”. It is also important to check the proxies to ensure they are not enabled with the use of Tools, Internet Options, Connections, and LAN settings, and ensure that the field is unchecked for the proxy server for your LAN. It is important to clear previously router login page by choosing tools, internet options, delete files and delete all offline content, then clicking ‘OK’. Try to also access the internet using a different computer or browser. Reboot your router and check if it connects and allows you to log-in. If all else fails, you can restore the factory default settings of your Netgear home router and enter the default username and password.
For changing the WiFi password or SSID, the default username (admin) and default password which is ‘password’. From the Home Page, select ‘wireless’ and enter your new username and password in the Name or SSID field and Network Key field, then click the ‘Apply’ button and save the changes. If ever your device disconnects from the wireless network, you can view the available networks by entering the new WiFi password or network key. Netgear highly advse enabling of password recovery if changing password for user name admin for users to recover password in case it is forgotten. This type of password recovery is supported by different Internet browsers such as Internet Explorer, Firefox, and Chrome but not Safari. Enabling this feature prompts you to enter the serial number that is found on the product label.
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